At our website, elderly-companion-services (‘the Company’ or ‘we’), your privacy is of utmost importance. This Privacy Policy details how we handle the collection, storage, access, and processing of personal data in a manner that complies with a variety of international privacy regulations such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy is applicable to all interactions with our website, applications, services, and products. Please be aware that this privacy policy does not apply to external platforms, applications, products, or services you may access through links on our platform, each of which has its own privacy policies.
Our privacy policy governs your data when engaging with us in the following ways: using our applications and services as an authorized user, visiting our websites associated with this Privacy Statement, and interacting with communications from us like newsletters, emails, calls, or text messages/SMS.
We collect a range of personal data to facilitate our services, which can include:
- Account details necessary for user authentication
- Payment information for transaction processing
- Financial records relevant to billing and account management
- Purchase history for service tracking and improvement
- Mobile device identifiers for app functionality and optimization
- Location data to enhance service delivery where applicable
- Feedback you provide to help us improve our offerings
- Social media details if you choose to connect with us on these platforms
- Information about the products or services you use
This personal information is gathered through direct user input, observed interactions, and automated technologies we employ. In some cases, third parties may share your personal data with us, always subject to their privacy policies.
Our website uses cookies to offer a tailored experience and for analytics purposes. These cookies are categorized as Strictly Necessary for core functionality, Preference for remembering user choices, and Analytics to help us understand website usage. Users can adjust their cookie preferences via our Cookie Manager tool.
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once we no longer need this information for those purposes or are legally required to retain it, we will take steps to remove or anonymize it from our systems.
To safeguard your personal data, we implement organizational and technical measures designed to prevent unauthorized access, use, alteration, or disclosure of your personal information. We also ensure that any third parties processing your data on our behalf do so under strict confidentiality terms and in compliance with privacy laws.
As a company that values the privacy of minors, we do not intentionally collect personal data from children under 18 years of age. If you believe we have collected information from your child without consent, please contact us immediately.
Under certain jurisdictions, you may have rights pertaining to your personal data, including: accessing your data, rectifying any inaccuracies, requesting erasure or restriction, obtaining a copy of your data, objecting to data processing, non-discrimination for exercising privacy rights, and filing appeals/complaints with relevant authorities. To exercise these rights, please reach out to our privacy team.
We reserve the right to amend this Privacy Policy at any time. Any changes will be posted on our website for your awareness.
For questions, unsubscribe requests, or data-related matters, you can contact our privacy team via email at [email protected] or through written correspondence to the address provided on our website. Your privacy and trust are of paramount importance to us, and we are committed to addressing your concerns.